FAQ’s
What areas do you service?
We proudly provide pest control services throughout Orange County, California, including residential and commercial properties.
What pests do you treat?
Our services cover a wide range of pests, including ants, spiders, cockroaches, rodents, silverfish, earwigs, wasps, mosquitoes, and more.
Are your treatments safe for children and pets?
Yes! We use all of our products according to their corresponding labels, while ensuring the safety of your family and pets.
Service & Scheduling
How often should I have pest control services?
For residential properties, the choice of frequency largely depends on personal preference. Each of our service plans provides excellent pest control, but more frequent visits do result in better ongoing protection.
For commercial properties, we almost always recommend a monthly service plan to maintain a consistently pest-free environment.
How do I schedule an appointment?
The best way to schedule an appointment is to call/text 714-720-3422, email office@wipeoutpestcontrol.com, or fill out a contact form HERE
How do I reschedule an appointment?
You can contact your technician or the office to request a date and time that works best for you, and we will be happy to accommodate your schedule!
Do I need to be home during the service?
For exterior treatments, you do not need to be home. If interior treatment is required, we will coordinate a convenient time for you.
Billing & Payment
What payment methods do you accept?
We accept credit/debit cards, checks, and online payments for your convenience.
Do you offer any discounts?
Yes! We offer a 10% discount on specialty pest services for our regular maintenance plan customers. We also have a referral program HERE
Where can I pay my bill?
The easiest way to pay your bill is through our online customer portal which you can access HERE. Set up your preferred payment method and set up autopay for hassle free billing!
You can also hand your technician payment, or mail it to PO Box 297 Placentia CA 92871
How do I access my customer portal?
You can log in to your customer portal by visiting our website and clicking the “Login” button. Simply enter your account number and password to access your account and manage your services.
Pest Prevention & Treatment
What can I do to prevent pests between services?
The best things you can do are eliminate possible food sources, regularly clean and declutter your home and yard, sealing cracks and gaps around doors and windows and keeping grass and bushes trimmed.
How long does it take for the treatment to work?
The time it takes for treatment to work varies depending on the severity of the infestation. In most cases, you’ll see immediate results, but some infestations may require multiple treatments to fully eliminate the problem. Rest assured, we closely monitor your property and adjust our approach as needed to ensure the fastest and most effective results!
What if I still see pests after treatment?
Our services include complimentary follow-ups to ensure effective pest elimination. If pests persist, contact us for a free re-treatment!
What does a regular maintenance visit include?
Our Standard Treatment includes the following steps inside and outside your home:
Interior (If applicable):
- Treatment of the kitchen, bathrooms, bedrooms, living rooms, behind furniture, etc.
- Perimeter treatment of the ground floor
- Treatment of the garage
- Interior glue board monitoring
Exterior
- Treatment of the home perimeter
- Treatment of the full yard and outer perimeter of property
- Treatment of patio furniture
- Treatment of eaves
- Bait replacement (if applicable)
- Cob-web removal
- Wasp nest removal
Do your techs wear shoe coverings?
Yes! Our technicians wear shoe coverings when entering your home to ensure cleanliness and respect for your space.
How long does a treatment take?
Your initial treatment and inspection typically take less than 90 minutes to complete, as our service professional does a full scan of your home and property to assess what products and treatments are best based on your needs. Maintenance visits can usually be completed in less than 30 minutes.
What is the benefit of a maintenance plan over just one-time treatments?
Maintenance plans provide ongoing protection against pests, preventing infestations before they start. Unlike one-time treatments, which address immediate pest problems, routine visits help maintain a pest-free environment year-round by disrupting pest life cycles and addressing new activity before it becomes a bigger issue.
Can my pet be outside during treatment?
For the safety of your pets, we recommend keeping them indoors during treatment and for a short period afterward until the treated areas are dry. This helps ensure they do not come into contact with any applied products before they fully settle.
